for my own reference more than anyone else's

My neighbor on the downhill side second floor also has RCN internet and has also been having problems with it. He says he's changed routers twice and it hasn't helped. There's nothing wrong with my personal hardware either, so I'd be willing to put money on whatever's wrong being outdoors. (I would also be willing to put money on whoever shows up on Wednesday being unequipped to deal with it, so am now debating whether calling RCN and telling them my suspicions will be any use.)